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CERTIFIED
CAREER MANAGEMENT COACH
Tailored for Workforce Development Professionals
Frequently
Asked Questions About Career Coach Academy's 15-week CCMC-Workforce
Development Program
ICF Accreditation:
The 30-hour CCMC program is accredited by the International
Coach Federation (ICF) as an Approved Coach-Specific Training
Hours (ACSTH) program!
BENEFITS
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Reposition your One-Stop so that employers TRULY view
you as a one-stop for ALL customers (not just entry-level
workers!). |
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Build on your existing model to create a multi-level
approach that attracts more customers and meets the
needs of skilled technicians, mid-level career professionals,
and upper-level executives. |
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Create customer loyalty by going beyond a systematic,
self-guided model to a dynamic, relationship-driven
coaching model. |
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Polish your staff's relational skills by learning laser-questioning,
multi-level listening, "fast-forwarding" techniques,
and other proven coaching strategies that work for both
entry-level, obstacle-challenged customers and experienced
career professionals. |
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Come away with dozens of user-friendly forms, exercises,
and bright ideas to help you quickly tap into motivation
and action that will guarantee customer success! |
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Wondering
which of your staff should pursue coaching? Use the
Career Coach Academy Coaching
IQ Quiz to identify those with the most potential
and interest in coaching: |
Options
for Delivery
Career
Coach Academy offers
an innovative learning model that provides you with a unique
opportunity to receive semi-individualized coaching and training
tailored to your particular needs and interests.
Choose
from one of these three options:
Either
way, we can GUARANTEE that if you do the work you will come
away with the know-how to qualify for the certification of
Certified Career Management Coach and be able to use .
Why
The Academy?
Foundational
to becoming a good coach is the ability to master a unique
communication style. To become a good coach you must practice
with people-asking awesome questions, listening at multiple
levels, offering timely insight, guiding the conversation
without pushing your agenda or letting the client get sidetracked
or derailed.
These
skills cannot be mastered in a weekend format (have you ever
come back to your office after being at a great conference,
only to forget half of what you've learned or be too busy
to implement the other half?) Nor can coaching be mastered
entirely by embarking on self-directed study or reading books
(much the same as taking a course on music appreciation does
not equip you to play Beethoven's Moonlight Sonata). Career
Coach Academy 's 30-hour format allows you to turn coaching
theory into reality as you "practice coach" in a safe, small-group
format and integrate it into your work over a period of time.
Time
For live
training, we meet for two days, 6 hours each, either at your
facility or our Career Coach Academy facilities. For follow-up
teleconferenced training, we "meet" virtually from the comfort
of your office (or home) via telephone bridge line (similar
to a conference call), for just under 2 hours each time (we
take a quick "stretch" break in the middle of each session).
Total class hours are 30. The beauty of the 30-hour program
allows you the time and framework to assimilate, practice
and execute the new systems, strategies, and communication
styles learned.
Clusters
for multiple staff are scheduled at a mutually convenient
time. Email Terri Ferrara at CareerCoachAcademy@gmail.com
for upcoming dates and times.
Technology
No special
computer technology is required for the coaching clusters,
although it is highly recommended that you have a computer
for obtaining email and sharing files. Also, if you don't
already have one, purchase a good quality telephone headset
and use a telephone that is not dependent on a battery charge.
Content
The Career
Coach program is packed with rich content, providing coaching
and career management principles, tools, forms, and strategies
that you'll need to serve clients. For instance, program sessions
include these topics:
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Career
Coaching-What It Is: the pairing of two disciplines-professional
coaching and career management, International Coach
Federation (ICF) and other definitions of coaching,
ICF's 11 core competencies, the Career Coach Academy
definition of career coaching, types of career coaching
clients you'll encounter and strategies to serve them,
secrets to effective listening, the "goal-gap-get
there" model, and more. Essentials of coaching
are presented in a memorable "5 C's" model, which
incorporates emotional intelligence, useful frameworks,
strategies, and practical actions. |
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Career
Coaching-What It Is NOT: directly consulting/advising
clients, reading the "crystal ball" about a client's
future; counseling or psychotherapy; plus red flags
to watch for that may indicate a need for referral to
a counselor. |
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Career
Reconnaissance: clarifying the Master F.I.T.-tm
(Function, Industry, Things that matter to the client);
the significance of strengths; using the Career Management
Wheel and other informal assessments to identify values
and goals. Popular career development theories are overviewed,
including structural and life-span development theories.
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Career
Assessments: overview of career assessment
instruments, including career attitudes and concerns,
personality, interests and skills, and values. |
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Career
Exploration & Decision-Making: Learn how
to expand your clients' options and thinking through
creative exercises. Understand the importance for the
client of coming to a commitment and how to ensure that
commitment is solid. |
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Supporting
Change: Strategies include self-care, the keys
to being "toleration-free," future focus, structure,
and people power-assembling a support team. |
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Research:
library research, Internet research (general and niche
career sites, free and fee-based online research resources,
SIC/NAICS code division structure and resources), and
people research. |
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Networking:
informational interviewing (before, during,
after), developmental and strategic networking; the
covert job-search letter; scripts to open doors for
networking; people and places to jump start networking.
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Career
Branding: 3-point marketing message, the 30-second
sound bite and 2-minute elevator speech; your "ROI"
strengths. |
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Resumes:
options and strategies for outsourcing, coaching,
or writing the resume; a 7-point primer on resume writing
strategy; templates and example resumes for your use.
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Interviewing:
how candidates are judged, the four interviewer styles,
candidates' traits of success, uncovering the real job,
developing "ROI" responses and the universal answer,
salary negotiation essentials, the proactive close,
turning the interview from an interrogation into a collaboration.
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Internet
Job Search: insider secrets for uncovering
openings, posting resumes, delivering "glitch-free"
resumes, and having employers contact you. |
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Job-Launch
and Job Jump-Start: success strategies for
starting a new position; a 5-point plan for transforming
a bad job situation into a manageable situation. |
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Career
Management: Top 10 keys for successful 21 st
century career management, 5-10 year master-planning,
the importance of "response-ability," proactivity,
networking, brand management, communications, your ROI
value. |
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Forms,
Forms, Forms!: You'll receive in this program
a valuable toolkit of coaching forms, including coaching
agreements, client program proposals, informal assessment
tools, intake forms, and more. |
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Career
Coach Manual: The Academy provides you with
a 400+ page manual written by Susan Britton Whitcomb,
author of eResumes (McGraw Hill) and the popular "Magic"
series--Resume Magic, Interview Magic, Job Search Magic
(JIST Works). The Academy's manual is packed with valuable
information that covers the career continuum, including
tools and strategies for assessment, exploration, decision-making,
transition, skill development, personal branding, marketing,
networking, job search, resume writing, interviewing,
advancement, and career management |
Time Commitment
How much
time will you spend in addition to class-time hours? Past
participants indicate spending between one to two hours each
week for reading preclass material.
Accreditation
Career
Coach Academy has been approved by the International Coach Federation
as an Approved Coach Specific Training Hours Program (ACSTHP) for 30 hours of training.
CEUs
Thirty CEUs are granted from The Career Management Alliance (formerly Career Masters Institute).
CCMC
Evaluation
At the
conclusion of the program, participants who have missed no
more than 3 classes may sit for the CCMC exam, which involves
a short multiple-choice exam and a live 45-minute coaching
evaluation with an ICF Master Certified Coach playing the
part of a career client. Training is structured in such a
way that you have ample opportunity to learn and apply the
skills and information necessary to pass the oral exam. Nearly
all (97%) who have opted to sit for the credential have passed
on the first time.
There
is no additional fee for the exam. Those passing will receive
a listing on the Career Coach Academy web site to promote
your credentials as a Certified Career Management Coach, rights
to use the CCMC logo (see below), and a display certificate
suitable for framing. In addition, the credential also
makes you eligible for other opportunities that Career Coach
Academy pursues on behalf of CCMC practitioners. To maintain the CCMC credential, 10 CEUs of coach-specific
training are required every two years.
Investment
Materials
fee: Also required for the course is the text: "Co-Active
Coaching" ($39.95) available through amazon.com and retail
booksellers.
Individual
Mentor Coaching Requirement
For those participating in the Cluster format who wish to take the certification exam, there is also a requirement of 5 one-on-one mentor coaching calls (approximately 1-hour each) to focus on developing career coaching competencies. Mentor coaching will give you insights, confidence, and momentum that are priceless, as well as individualized strategies for working with clients. Mentor coaching is not required for individuals who hold the ICF credential (ACC, PCC or MCC) and have at least 50 hours of experience coaching individuals on career matters. If you are already working with an ICF-credentialed PCC or MCC coach on the area of career coaching competencies, your time here will apply (just email us documentation). If you are not already working with a coach, Susan Whitcomb, Nancy Branton, and Christine Edick provide individual mentor coaching at a discounted rate of $100 per session (for a total of $500). The individual mentor coaching can be completed up to 3 weeks after completion of the 15-week program in order to take the oral exam and qualify for your credential.
Return-On-Investment
(ROI)
Your Return-on-Investment
is three-fold: Foundational coaching competencies that will
enable you to motivate yourself, your clients, and everyone
around you . Savvy career management strategies that have
helped thousands move forward faster in their careers and
. Proven business management and marketing systems to structure
your services, attract new clients, and develop a reputation
as a performance-based provider of career management services.
We hope
this information is helpful and, of course, we encourage you
to participate in training that will increase your knowledge
of career coaching, boost your confidence in providing these
services, and be of value to the clients you serve. We'd love
to have you join us in the next program!
For more information, contact Terri Ferrara - CareerCoachAcademy@gmail.com
"You are not here merely to make a living. You are
here in order to enable the world to live more amply, with
greater vision, with a finer spirit of hope and achievement.
You are here to enrich the world, and you impoverish yourself
if you forget the errand." --
Woodrow Wilson
What
Others Have Said About Career Coach Academy's CCMC Certification:
Christine
did an excellent job of providing basic forms and real life
examples that were identical to our needs as new counselors
and to the demographic that we target. I would recommend this
(workforce development) course for anyone in a position that
would involve assisting those who are economically disadvantaged
or belonging to a traditional minority population (i.e. the
disabled) in finding or maintaining employment.
~
LaWanda Ray, Principal Directions
This
is the course you would have designed for yourself-if you
happened to be one of the great leaders in this industry,
mastered the art of distance education, could draw upon the
best experts in every related field, devoted months of time
to producing practical, easy-to-read course materials, had
a knack for transforming a group of strangers into a reinforcing
symposium of interested and interesting students, and had
such a generous spirit that you would freely supply a treasure
trove of useful guides and handouts. As a career coach of
nine years standing, and a training and development specialist
with more than two decades of experience, I think this program
is the best of its kind.
~
Don Orlando, Your Personal Career Coach™
WOW
- what a powerhouse of information, practical methods, and
inspiration! Everyone involved in the careers industry (or
who wants to be) should take this program for a massive injection
of career coaching know-how. As an added bonus, Susan's supportive
coaching style and participative sessions lead to knowledge
sharing that maximizes learning for everyone involved.
~
Susan Guarneri, CareerMagicCoach.com
"Before
I took Susan's course, I had this notion that career coaching
was a fuzzy field that most anyone could enter and pretend
to be good at. How wrong I was! After 13 sessions and a number
of role-plays, I now have a fuller appreciation of the skills
involved, and the gifts a talented coach can bring to one's
clients. There is no way I could have entered this field and
performed credibly without the understanding and solid foundation
your program provided."
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Doug Dib, ExecutivePowerCoach.com
I
have been in business for 10 years and finally have a clear
framework thanks to you and your team of professionals. Joining
your class is the best thing I have done for my business in
those 10 years.
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Joan M. Roberts, MA, CAGS, CPRW, CMCC
I have been thrilled with my choice of Career Coach Academy
to enhance my career coaching practice. The materials are
excellent and the presentation of the coaching methodology
is superior. Susan is not only a master coach but an outstanding
teacher. The program is well organized, the pace is just right
and time flies by too fast. I would highly recommend it to
a coach at any stage of her practice.
~
Mary Anne Walsh, Ed.D.
Clusters
typically begin in January, April/May and September
(call
for details)
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